Privacy policy

This Privacy Policy explains how simulation applications (including the Resuscitation VR and Petit VR series of simulations) developed by i3 Simulations Ltd, collects, uses, and safeguards your information when you use our applications. Our practices are designed to comply with all applicable data protection requirements and to maintain your trust as we provide an intuitive, interactive and immersive simulation experience.

1. Information We Collect

• i3 Connect Account Credentials:
  To access and use our simulations, you must sign in using your i3 Connect account. During the login process, you provide your email address and password. These credentials are used solely for the purposes of user authentication and identification. We do not collect or request any additional personal data beyond your i3 Connect login details.
• Usage Data
  Usage Data may include information device type, software versions used, the application that you have used, the time and date of your usage, the time spent using the product, unique device identifiers and other diagnostic data. All of this data is collected anonymously.
• Simulation Performance Analytics:
  Our applications automatically collect certain analytical data related to your simulation performance as you interact with the content. This performance data is aggregated and stored against your i3 Connect account solely for the purposes of allowing you and the administrators of your organisation to review your performance data. This includes metrics such as quantitative, qualitative and assessment data that you may see during simulation debriefing activities, and any simulation event data that had taken place.

2. How We Use Your Information

• User Authentication and Access:
  Your i3 Connect email address and password are used exclusively to authenticate your identity and control access to the application. We rely entirely on i3 Connect’s secure account management to ensure your credentials are handled properly.
• Usage Data and Service Improvement:
  The usage analytics data we collect is anonymous and enables us to:
• Monitor application use and functionality.
• Tailor and improve the user experience based on anonymized performance trends.
• Ensure that the services we provide are both effective and enjoyable for users.

3. Data Sharing and Disclosure

• No Additional Data Collection:
  Beyond the necessary i3 Connect credentials and performance analytics, our applications do not collect further personal data.
• No Third-Party Marketing:
  We do not sell your personal information to third parties under any circumstances. No personal information is provided to third parties for their marketing purposes. Your data is used solely within the scope of providing and enhancing the simulation experience.
• Legal Requirements:
  In instances where disclosure is required by law or a valid legal process, we may share only the minimum necessary information in compliance with applicable legal obligations.

4. Data Security

• Security Measures:
  We employ robust security practices to protect your personal information. Your i3 Connect credentials are processed through secure authentication protocols, and we take all reasonable technical and organizational measures to safeguard your data.
• Password Handling:
  While you provide your i3 Connect password for authentication, it is managed exclusively by the i3 Connect service and is not stored in our applications beyond what is necessary for the login process. If you choose for the software to “remember” your credentials, your credentials are encrypted and stored on the device in a secure method.

5. Data Retention and Your Rights

• Retention Period:
  Account information and performance analytics data will be retained and associated with your i3 Connect account for as long as your account remains active or as needed to support our services and legal obligations.
• Your Rights:
  Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict its use. To exercise these rights or for more information, please contact us using the details provided below.

6. Changes to This Privacy Policy

From time to time, we may update our Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of any updates by posting the revised policy on this page and updating the effective date. We encourage you to review this policy periodically.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

i3 Simulations Ltd
Email: contact@i3simulations.com
Address: i3 Simulations, Victory House, Chobham St, Luton, LU1 3BS, United Kingdom

By using these products, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

Additional Notes:

• Data Portability and Access: Should you wish to review or export the data associated with your account, please reach out using the contact details above.
• Third-Party Integrations: Any integrations with external services or platforms are governed by their respective privacy policies, and we ensure that such services meet required privacy and security standards.

We hope this policy elucidates how we protect your information while providing you with a dynamic simulation training experience. If any aspect of our privacy practices needs further explanation, or if your privacy needs evolve, please let us know—our aim is always to remain a trusted partner on your education journey.

If you’d like to discuss additional features, explore our analytics approach in detail, or review how these practices foster continuous improvement within our applications, we will be happy to dive deeper into these topics with you.